1．Service objects
This service is for our teachers, students, researchers and other staff members.
2．Provide document
This service can provides copies of books, periodicals, conference papers, dissertations, reports, standards and other documents not collected in our library.
Mode of Document Delivery
When the book is mailed to the library, we will inform the readers to take back. And the other documents will be sent by email.
Service process
1．CALIS Interlibrary Loan System
（1）Readers can click http://www.gs.calis.edu.cn:8090/，choose “Login system”（you can use your university IC card to log in , and the password: 123456）, After logging in , you can click "my document delivery" to register (please fill in the e-mail and telephone). After successful registration, please confirm in the room 302 on the third floor of Panxuan road Campus library.
（2）After confirmation, readers will log on to CALIS Gansu Document Information Service Center（http://www.gs.calis.edu.cn:8090）or Yide Document acquisition （http://www.yide.calis.edu.cn）, and submit document delivery or interlibrary loan application. We will deal with it after receiving the application.
（3）After obtaining the document, we will deliver it directly to the reader’s email. The book will be sent to the room 302 on the third floor of our library for the readers to take back.
2. CASHL Interlibrary Loan System
（1）Readers can click http://www.cashl.edu.cn/portal/ to register. After your successful registration, please come to the room 302 on the third floor of our library to confirm it.
（2）Readers can find document and send the delivery or interlibrary loan request through CASHL. Journals and articles will be delivered directly to readers' email. The books will be sent to the room 302 on the third floor of our library for the readers to take back.
3． Face-to-face request
Please come to the room 302 on the third floor of our library to register the document delivery or interlibrary loan information with your valid ID.
4．Email request
Readers can save the contents of titles, authors, sources etc. as doc files, and send it to ltlib@lzu.edu.cn as an attachment.
5．Other requests
Readers can make requests by phone.
Tel: 0931-8915609
6. Reply
Our staff will deal with the request within 1-3 working days, and notify the reader by mail or telephone after obtaining the document.
7．Service time and contact infirmation
Hours: from Monday to Friday
08:30a.m--12:00a.m；
14:30p.m--18:00p.m
Tel: 0931—8915609
E-Mail : ltlib@lzu.edu.cn
8．Search and fix position of document resources
Paper books and periodicals
兰州大学馆藏书目查询：
Books in our library : http://202.201.7.5/uhtbin/cgisirsi/x/SIRSI/0/57/60/81/X?user_id=WEBSERVER
中国国家图书馆National Library of China：http://www.nlc.cn/
CALIS外文期刊网CALIS Foreign-language Periodical: http://ccc.calis.edu.cn/index.php?artifact=null
CALIS联合目录CALIS Joint Catalog：http://opac.calis.edu.cn/opac/simpleSearch.do
中国高校人文社会科学文献中心：http://www.cashl.edu.cn/portal/
电子资源定位：
Electronic resources：
CALIS e得：http://www.yide.calis.edu.cn/
国家科技图书文献中心兰州镜像站：http://lz.nstl.gov.cn/
9．Related links
CADAL数字图书馆：http://www.cadal.zju.edu.cn/index
NSTL回溯数据服务平台：http://archive.nstl.gov.cn/Archives/
